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YOUR DATA RIGHTS

644bip Privacy Policy: How We Handle Your Information

644bip collects only the account and transaction data needed to run your wallet, process payments through Nagad, Rocket and Bank Transfer, and respond to your support requests. Your data is held under this policy, and access to the platform depends on your local law and eligible regions.

  • Account data transparency
  • Nagad, Rocket and Bank Transfer context
  • Support contact routes published
  • Your rights clearly set out
POLICY POSTURE

What This Policy Covers and How We Approach It

This policy sets out how 644bip collects, uses, stores and protects the personal data that you share when you create an account, make a deposit or withdrawal through Nagad, Rocket or Bank Transfer, or contact our support team. We collect information you provide directly — your name, contact details and payment identifiers — as well as technical data such as device type, browser session and approximate location, where your device shares it. We do not sell your personal data to third parties. We use payment identifiers linked to Nagad, Rocket and Bank Transfer solely to match your transaction records with your account wallet and to process your requested movements of funds. Retention periods depend on the category of data: active account data is held for as long as your account remains open; transaction records are retained as required by the financial compliance obligations that apply to each payment method. When you close your account, we follow a structured deletion schedule for data that is no longer needed. This policy applies to all services accessible under the 644bip domain. Your right to access, correct or query your data is described in the sections below.

  • Nagad

    Nagad payment identifiers are used only to match your deposit and withdrawal records to your account wallet. We do not store full wallet credentials.

  • Rocket

    Rocket transaction references are retained in your account history so you can trace each movement. These records are held under our standard retention schedule.

  • Bank Transfer

    Bank Transfer details submitted during a transaction are used to process and verify that specific movement only, then held per our financial compliance obligations.

POLICY SCOPE

Where This Policy Applies and What It Covers

Not every digital interaction falls inside the same privacy boundary. Understanding what this policy does and does not govern helps you know where to direct a data question and when a third-party service handles its own data separately.

  • Account Access and Login

    When you log in, reset your password or update your account details, that data sits inside this policy. We control how it is stored, who can access it and how long it is retained.

  • Payment Transactions

    Deposits and withdrawals made through Nagad, Rocket or Bank Transfer generate records that this policy governs on our side. The payment provider also operates under its own privacy terms, which are separate from ours.

  • Site Content and Browsing

    Pages you visit, games you open and navigation paths within our site are tracked for session analytics and account security. This data is covered by our cookie and analytics practices described in this policy.

  • Third-Party Services

    External links, game studio interfaces and any service that takes you away from the 644bip domain operate under their own policies. We are not responsible for how those services collect or use your data.

YOUR ACCOUNT RIGHTS

Practical Steps You Can Take Under This Policy

You have real, usable rights over your data, and we have built straightforward paths to exercise them. If you want to see what personal information we hold about you, you can submit a data access request through our support route — your account transaction history with Nagad, Rocket or Bank Transfer is also visible directly inside your wallet tab without a formal request. Correcting outdated contact details can be done from your account settings page; update the relevant field and save. If you believe data we hold about you is inaccurate, contact support with the specific record in question and we will review it. Requesting deletion follows a similar path: send a written request via the published support contact, confirm your identity, and we will action it in line with our retention obligations. Eligibility for any of these actions depends on your local law and the region from which you access the platform.

  • Review Your Records

    Open your account wallet to see transaction records linked to Nagad, Rocket or Bank Transfer. A formal data access request covers any personal data held outside the wallet view.

  • Correct Account Details

    Go to your account settings, locate the field you need to update and save the change. For identity-linked fields, contact support to complete verification before the correction is applied.

  • Raise a Data Question

    If a specific record looks wrong or you do not recognise a data point, contact support and name the record clearly. We will check it against our logs and respond through the same channel.

  • Request Deletion

    Submit a written deletion request through the published support contact. We confirm receipt, verify your identity and carry out deletion in line with the retention schedule for each data category.

CONTACT AND QUERIES

How to Reach Us About This Policy

If you have a question about how we handle your data, or you want to exercise any of the rights described in this policy, use one of the support routes below. These are the channels visibly published on the site. We do not publish unverified contact details or invent response commitments we cannot keep.

  • Live Chat Support

    Open the live chat widget from your account page to ask a data or privacy question in real time. Have your account identifier ready so we can locate your records quickly.

  • Email Support

    Send a written data request or privacy question to the support email address listed on our contact page. Include your account reference and describe the specific data point or right you are exercising.

  • Help Centre

    The Help Centre on site covers common privacy and account questions. Check there first — many data access and correction steps can be completed without opening a support ticket.

HOW WE PROTECT DATA

Our Data Handling and Security Practices

Handling your account and payment data responsibly is not a feature — it is how the platform functions. Here is how we manage the key areas of this policy in practice.

  • Cookies and Session Data

    We use cookies to maintain your login session, remember your account preferences and run basic analytics on how pages are used. You can manage cookie preferences through your browser settings; some cookies are necessary for the account to function.

  • Account Security

    Access to your account data is restricted to authenticated sessions. We apply standard access controls so that your wallet history — including Nagad, Rocket and Bank Transfer records — is visible only to you when logged in.

  • Data Retention

    Active account data is kept while your account is open. Transaction records tied to payment methods are held for the period required by applicable financial compliance rules. Data no longer needed after account closure is deleted on a structured schedule.

  • Policy Updates

    When we update this policy, the revised version is published on this page with a new effective date noted at the top. Continuing to use the account after an update means you have seen the revised terms. Significant changes are flagged in the account dashboard.

PRIVACY QUESTIONS

Frequently Asked Questions About This Privacy Policy

These are the questions we receive most often about how 644bip handles your personal data, account records and privacy rights. If your question is not here, use the support routes listed above.

What personal data does 644bip collect when I open an account?

We collect the details you provide during registration — name and contact information — plus technical session data from your device. Payment identifiers for Nagad, Rocket or Bank Transfer are collected when you make a transaction and are linked to your account wallet records.

Can I see all the data 644bip holds about me?

Your transaction history with Nagad, Rocket and Bank Transfer is visible directly in your account wallet. For a full data access request covering all personal data we hold, contact support through live chat or the published email and include your account reference.

How do I correct personal information that is wrong on my account?

Standard contact details can be updated from your account settings page. For identity-linked fields, contact support and provide the correction you need. We will verify your identity before making changes to sensitive account data.

Does 644bip share my data with third parties?

We do not sell your data. Payment processors for Nagad, Rocket and Bank Transfer handle transaction data under their own terms. Game studio providers — Habanero, Pragmatic Play, CQ9 and PG Soft — do not receive your personal payment data; they only deliver game content.

How long does 644bip keep my account and payment records?

Active account data is held while your account is open. Transaction records are kept for the period required under financial compliance rules applicable to each payment method. When your account closes, a structured deletion schedule applies to data no longer required.

How do I request that my data be deleted?

Send a written deletion request through the support email or live chat. Confirm your account identity so we can locate your records. We action deletion in line with our retention obligations — data subject to financial compliance rules may need to be held for a defined period before deletion.

Does this policy apply if I access 644bip from Bangladesh?

This policy applies to data collected through the 644bip domain. Access to the platform and the rights available to you under this policy depend on your local law and eligible region. If local regulations affect any part of this policy, those requirements take precedence.